We kindly ask that you provide a detailed reason for your return request, including your order number, date of purchase, and the current condition of the product. To help us process your request efficiently, please email four current images of the product to orders@suncoastaudio.com. Once we receive your information, our team will review your request and respond within 48 to 72 hours. Thank you for choosing Suncoast Audio Direct—we appreciate your business and are here to assist you!